Closed Captioning Complaints

Listed below is the contact information and procedures for addressing closed captioning complaints.
For immediate KTBC Austin closed captioning complaints the contact info is:
Telephone: 512-495-7701
Fax: 512-494-2044
This is the contact information for viewers who are watching and experience a closed captioning problem. They may immediately contact the station, for example, when while they are watching and the captions suddenly disappear or become garbled. These immediate complaints will go to master control.
For written KTBC Austin closed captioning complaints the contact info is:
Captioning Contact: Holly Breaux
Title: Program Director
Telephone: 512-495-7782
Fax: 512-495-7091
Mail Address: KTBC-TV
119 E. 10th Street 
Austin, TX 78701
This contact information is for written closed captioning complaints not raising the immediate concerns indicated above. 
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