Multiple residents voiced their concerns at Wednesday afternoon’s Capital Metro Board meeting.
The board passed a 2018 proposal that will make significant changes to the agency’s bus service.
The proposal is part of an implementation phase spread over the next 10 years to launch Connections 2025.
Connections 2025 is Capital Metro’s plan to re-invent the city’s bus system. More than half of Capital Metro’s 82 bus routes will be changed to create a high-frequency network. The new network will increase six to 14 routes improving frequencies to 15 minute intervals.
Todd Hemingson, Executive VP of Planning and Development, said the new bus system will attract more riders.
"Much research and experience in other cities has shown that's the level of service to get people to use it spontaneously as opposed to having to schedule your life around the bus," Hemingson said. "So it really makes it much more convenient much more useful and in turn has been proven to increase ridership and use of the system."
The board made a few amendments to the proposal including retaining MetroAccess for people with disabilities.
Residents who attended the meeting were not fond of the elimination and changes of several routes. Nailah Sankofa said the new routes will make traveling difficult for those who depend on the bus system.
"The elimination of parts of routes or entire routes out of neighborhoods that service people of color, yes the poor, but especially the elderly and the mobile challenged folks," said Sankofa.
Changes to the bus system are expected to be implemented in June.