Officials want the public to be aware of the issues so that people know that it is a technical issue and not one where they are not answering calls or hanging up on people. They say often times the phones will ring and they will start a conversation but the call will drop.
No word on when the issue will be fixed.
HaysCo office phone issues continue. Apologies if we appear to not answer our phones or iwe are hanging up on you. IT is seeking a fix.— Hays County Texas (@hayscountygov) March 24, 2015