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Austin Water, Austin Energy provides update on services, outages

Austin EnergyAustin Water, and other City of Austin leaders have held a press conference to provide an update on the ongoing severe weather and its impact on Austin and Travis County residents, utilities, and services.

The following city leaders spoke:

  • Austin City Manager Spencer Cronk
  • Austin Water Director Greg Meszaros\
  • Austin Energy General Manager Jackie Sargent
  • Austin Public Works Director Richard Mendoza

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The news conference comes as Electric Reliability Council of Texas (ERCOT) says it has ended emergency conditions and is back to normal operations. Officials say no additional outages were needed overnight to keep power supply and electric demand in balance, and only a few generating units tripped.

"There is enough generation on the electric system to allow us to begin to return to more normal operating conditions," said Senior Director of System Operations Dan Woodfin in a news release.

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Many across Austin have been without water since Wednesday as Austin's demand has more than doubled its supply. City officials say thousands of burst pipes have led to the shortage.

City leaders are urging residents to stop dripping faucets, a well-known method to keep pipes from freezing in cold temperatures.