Austin Water fixes 'taste and odor issues' in South Austin

After receiving several complaints about the water in South Austin tasting and smelling funny, Austin Water has addressed and fixed the issue.

A spokesperson with Austin Water says the department uses powder-activated carbon in its water source to fix the taste and odor issue. 

When they receive a noticeable increase in complaints, Austin Water officials will add more carbon to fix the issue. That process was done time around, but Austin Water also noticed the feed line needed repairs. 

The water has remained safe to drink the whole time. Austin Water says causes for this type of issue can be linked to a few things including their source being impacted by the drought. 

Currently, Lake Travis and Buchanan are half full and that is playing a part in some of the water issues.

On top of that, Austin Water says extreme heat can play a factor into why the water could have a taste and odor issue.

Customers facing a similar issue with their water should call 512-972-1000.