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Microsoft says issue impacting several services has been restored after thousands reported outage

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Published  January 22, 2026 3:28pm CST
Technology
FOX Local
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In this photo illustration the Microsoft logo is displayed on a mobile phone screen in Ankara, Turkiye on October 11, 2025. (Photo by Mustafa Hatipoglu/Anadolu via Getty Images)

The Brief

    • Thousands reported outages with Microsoft 365 services on Thursday.
    • Microsoft shared on its status account on X that it had resolved an issue that was impacting multiple 365 products, including Outlook, Defender and Purview. 
    • The company did not say what caused the issue. 

Thousands of users reported issues with Microsoft Outlook and Teams on Thursday, according to Downdetector. 

What we know:

Microsoft acknowledged it was investigating a "potential issue" that impacting "multiple Microsoft 365 services, including Outlook, Microsoft Defender and Microsoft Purview" earlier on Thursday, but has since said it has resolved the problem. 

What they're saying:

"While we've restored the affected infrastructure to a heathy state, further load balancing is required to mitigate impact. We're directing traffic to alternate infrastructure to achieve recovery," Microsoft said on X. 

What we don't know:

Microsoft did not share what caused the issue as of this report. 

The Source: Information for t his article was taken from a tweet posted by Microsoft 365 Status' X account on Jan. 22, 2026. This story was reported from San Jose. 

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