Two Austin Water customers say meters not being read By Ashley Paredez FOX 7 Austin News Published October 28, 2015 10:59 PM CDT Share Copy Link Email Facebook Twitter LinkedIn Reddit Published October 28, 2015 10:59 PM CDT The investigation continues into Austin Water's high bill complaints. More and more customers are reaching out to FOX 7 for help. Two neighbors frustrated by outrageous water bills, took it upon themselves to figure out what is going on.