Etiquette expert Diane Gottsman talks about the steps to an authentic apology.
Monday Manners: Apologies By Zack Shields , Amanda Salinas and Leslie Rangel Published September 9, 2019 3:31pm CDT Good Day Austin FOX 7 Austin Share Copy Link Email Facebook Twitter LinkedIn Reddit AUSTIN, Texas - Etiquette expert Diane Gottsman talks about the steps to an authentic apology.
