Austin Water on the hot seat

The City of Austin tackled the sudden spike in water bills on Wednesday. Allowing residents to go face-to-face with Austin Water, putting the utility in the hot seat.

Within the last few weeks, Austin Water Utility has received more than 1,000 calls from across the city, all in regards to high water bills. For that reason, the Public Utilities Committee is demanding a larger investigation be done.

From one customer to the next, the message is clear.