Pflugerville approves 2-year contract with Allegiance Mobile Health

Pflugerville City Council has approved a two-year contract with Allegiance Mobile Health for emergency medical services.

The contract will begin on July 1 and run through June 30, 2024 with the option of renewing for one-year terms. The decision comes after Council voted not to move forward with an interim agreement with Travis County ESD No. 2.

The city says the new contract with Allegiance will come at no cost and that Allegiance has agreed to provide at minimum four Mobile Intensive Care Unit (MICU) ambulances at all times, committed to arriving to emergency calls within 7 minutes 59 seconds at least 90% of the time.


The City of Pflugerville has discussed the provision of emergency medical services for a year and a half, following Travis County ESD No. 2’s decision to stop providing this service without additional funding from the City of Pflugerville.

Travis County ESD No. 2 released a statement after the contract was announced:

"On June 14, the Pflugerville City council voted to walk away from negotiations with ESD No. 2 and contract with Allegiance, a for-profit EMS provider. The City’s recent experience with Acadian from earlier this year reinforces our concern that for-profit EMS companies cannot adequately service a city the size of Pflugerville.

"While we can’t always control the bureaucracy of the City, ESD No. 2 promises that when our community needs us, we will be there. ESD No. 2 is ready to continue to serve the community within our financial ability to do so. Our priority is saving lives and we will continue to do everything in our power to ensure that the residents of Pflugerville have access to quality, affordable and reliable emergency services."